Customer Care


Exchange only. Item(s) purchased from Private in Public location or our online store on sale or reduced will be marked as FINAL SALE. Please submit request within 7 days of receipt of purchase. Item(s) must be sent back in original condition. The item(s) must be unharmed, not worn, unaltered, and free from any odors. All bodysuits and accessories are considered final sale due to the nature of the item(s). In the event, damaged merchandise is received please email Item(s) must be in original packaging, with tags still attached. If item(s) do not fit these requirements, it will be sent back to the client at his/her expense. We reserve the right, at our sole discretion, to determine if returned merchandise is in sale-able condition and reserve the right to deny any return that does not comply with our policy.


We process orders for shipping Monday - Friday, excluding weekends and holidays. Please allow 2-5 business days for your order to be processed. Shipping times may increase during holidays and other peak seasons. Due to the spread of COVID-19, processing may take longer, and shipping may encounter a delay. • UPS GROUND - $10.00 FLAT RATE


Tracking Your Order, You can quickly and easily track the progress of your shipped order via UPS: Find the UPS tracking number in your shipping confirmation email. Click on the tracking number link to view your item's tracking page on the UPS website. If clicking on the number doesn't work automatically, visit Tracking | UPS - United States and enter your number to track your order shipment. (Please allow 24 hours for your tracking information to update)